Visiting the site
Game information, terms and policies are open without sign-in. Cloudflare and the web server process your IP address and technical request details to deliver pages. The studio uses no advertising trackers or analytics cookies on informational pages.
Private support requests
Support uses Google sign-in. We verify a signed identity token, store a derived account identifier, profile name and verified email address, and issue a 12-hour session cookie. The studio sees these details along with the chosen game, topic and messages. For playtest applications we also receive the platform, device model and any availability you supply.
You may attach up to eight screenshots per message. The author and the studio can view attachments. Image metadata is stripped during processing. Attachments are removed with the request.
If you choose email replies, the studio may share the recipient address, the reply and a link to the private request with Resend for delivery. The reply is also available to the author and studio in the inbox.
Closed requests and applications are removed after 90 days, open ones after one year of inactivity. Contact details are removed when no requests, render feedback or active sessions remain. Requests are separate from game profiles. Choose the relevant support topic to ask about accessing or deleting your data.
Render feedback
The private gallery requires Google sign-in. We store the selected image, marker coordinates, comment and author details. Feedback is visible to the author and the studio and is retained for up to one year.
Data questions
Use the support page to request access, correction or deletion. Each game has its own privacy policy on this site.
